Terms & Conditions

Last Updated: January 2026

These Terms and Conditions govern your use of the Promedic website and services. By accessing or using our website, you agree to be bound by these terms.

1. Acceptance of Terms

By using this website and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be a resident of the United States
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and truthful information

3. Prescription Requirements

All products sold are prescription medications. By ordering from Promedic, you confirm that:

  • You have consulted with a licensed healthcare provider
  • You have a valid prescription for the medication ordered
  • The medication is appropriate for your medical condition
  • You understand the risks, benefits, and proper usage

Promedic is not responsible for any adverse effects resulting from improper use or self-medication.

4. Product Information

All product information on this website is for informational purposes only and does not constitute medical advice. Always consult a healthcare professional before starting any medication. Product availability, pricing, and specifications are subject to change without notice.

5. Ordering and Payment

Orders

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Order confirmation does not guarantee product availability
  • Prices are subject to change without notice

Payment

  • Payment is required at time of order
  • All prices are in US Dollars (USD)
  • Applicable taxes and shipping fees will be added at checkout
  • We accept major credit cards and other secure payment methods

6. Shipping and Delivery

  • We ship only within the United States
  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • See our Shipping Information page for complete details

7. Returns and Refunds

Due to the nature of pharmaceutical products:

  • We cannot accept returns of opened or used medications
  • Refunds are issued only for defective, damaged, or incorrect products
  • Claims must be made within 7 days of delivery
  • See our Returns & Refunds policy for complete details

8. Medical Disclaimer

The information on this website is not intended to:

  • Replace professional medical advice
  • Diagnose, treat, cure, or prevent any disease
  • Be a substitute for consultation with a healthcare provider

Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Promedic or its content suppliers and is protected by copyright and other intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use content for commercial purposes without authorization
  • Remove copyright or proprietary notices

10. User Conduct

You agree not to:

  • Use our services for any unlawful purpose
  • Provide false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use automated systems (bots, scrapers) without permission
  • Resell or redistribute our products

11. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Promedic shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product in question
  • We are not responsible for delays or failures due to circumstances beyond our control

13. Indemnification

You agree to indemnify and hold harmless Promedic and its affiliates from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party

14. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which our pharmacy is licensed, without regard to conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified Terms.

19. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business, other users, or third parties.

20. Contact Information

For questions about these Terms and Conditions:

Phone: +1 (305) 202-0900
Email: promedic.rx@gmail.com
Hours: Mon-Fri 9am-6pm EST, Sat 10am-4pm EST

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Promedic regarding your use of our services.